l575's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how l575 collects, uses, and protects your information.
Introduction and Scope
l575 is a trusted online gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh. This Privacy Policy ("Policy") applies to l575's website https://l575.cam and all related services. By using our platform, you agree to the terms of this Privacy Policy.
This policy describes what types of personal information we collect, the purposes for which we use it, how we store and keep it secure, and what your rights are in this regard. Contact us for any questions.
1 Scope of the Policy
This Privacy Policy applies to l575's website, mobile application, and any related digital services. When you register on our platform, play games, or use any service, you come under the scope of this policy. This policy does not apply to third-party websites or services.
2 Basis for Consent
By creating an account on our platform and using our services, you explicitly consent to this Privacy Policy. If you do not agree to these terms, you are requested to refrain from using our platform.
What Information We Collect
l575 collects only the information necessary for the proper operation of our services, ensuring user safety, and meeting legal obligations. The types of information are detailed below.
A Identity Information
- Full name
- Date of birth (for age verification)
- National ID or passport number
- Copy of photo identification document
- Proof of address
B Contact Information
- Email address
- Mobile number
- Current residential address
- Live chat conversation records
- Support ticket details
C Financial Information
- bKash, Nagad, or Rocket account number
- Bank account details
- Transaction history
- Deposit and withdrawal records
- Bonus usage details
D Technical Information
- IP address
- Browser type and version
- Device identification information
- Operating system details
- Cookies and session data
E Gaming Activity Information
- Play history and patterns
- Win and loss records
- Preferred game categories
- Session duration
- Bet amounts and frequency
F Automatically Collected Information
- Time spent on the website
- Details of pages visited
- Referral source information
- Log file records
- Analytics data
Purpose of Information Use
l575 uses collected personal information only for the purposes listed below. We never sell your information to third parties or share it unlawfully.
3 Account Management and Verification
We use your identity and contact information to create and manage your account, to complete the age verification (KYC — Know Your Customer) process, and to prevent identity fraud. This ensures the platform is operated exclusively for users aged 21 and above.
4 Financial Transaction Processing
We use financial information to correctly process your deposit and withdrawal requests, to detect fraudulent transactions, and to prevent money laundering (AML — Anti-Money Laundering). This information is also required to enforce a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
5 Service Improvement and Personalisation
By analysing your gaming preferences, we can offer more relevant game recommendations. Information is also used to improve site performance, resolve technical issues, and raise the quality of our services.
6 Communication and Customer Support
We use your contact information to communicate with you — such as sending important updates, security notifications, bonus offers, and promotional information. This information is also needed to operate our 24/7 Bengali live chat support.
7 Security and Compliance
We analyse technical and gaming activity data to ensure platform security, prevent unauthorised access, and implement responsible gaming policies. This ensures a fair and safe environment for all users.
8 Meeting Legal Obligations
We may use your information to meet data retention and reporting obligations under applicable law, to respond to requests from courts or regulatory authorities, and to enforce our terms and conditions.
Cookies and Tracking Technologies
l575 uses cookies and similar tracking technologies to ensure the proper functioning of its website and to improve the user experience. The different types of cookies are described below.
9 Essential Cookies
These cookies are essential for the basic functionality of the website. Without them, login sessions, security verification, and cart functions will not work. These cookies cannot be disabled and do not store any personally identifiable information.
10 Functional Cookies
These cookies remember your preferences such as language selection, theme settings, and other customisations. They make your next visit more convenient. You can control these cookies from your browser settings.
11 Analytics Cookies
We use anonymised data to understand how users interact with our site. This information helps us improve the quality of our services. Since the data collected is aggregated and anonymised, no individual can be identified.
12 Cookie Controls
You can disable or delete cookies at any time by changing your browser settings. However, please note that disabling essential cookies may disrupt some core functionality of the website. See your browser's help section for more details.
Information Sharing and Disclosure
l575 never sells your personal information. Information may be shared with only the necessary third parties in the limited circumstances listed below.
13 Payment Processors
The financial information required to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers. These organisations follow their own privacy policies.
14 Technology Partners
The minimum information necessary to operate the platform is shared with game software providers and technology infrastructure suppliers. These partners are required to comply with our privacy standards.
15 Legal Authorities
We may provide required information on the basis of a court order, legal process, or a lawful request from a government authority. This is part of our legal obligations and is done to protect our users.
16 Prohibition on Selling Data
l575 never sells, rents, or exchanges your personal information with marketing organisations, data brokers, or any other third party. Your information is used solely for the purpose of providing services to you. We do not participate in any activity that violates l575's privacy policy.
Data Storage and Security Measures
Protecting your information is our highest priority. l575 uses industry-standard security technologies to keep your information safe.
17 Encryption and Technical Protection
Our platform uses SSL (Secure Sockets Layer) encryption, which secures all data exchanged between your browser and our servers. Sensitive information such as passwords and financial details is protected with additional layers of encryption.
18 Access Controls
Your personal information can only be viewed by staff members who need it for their work. We follow strict internal access control policies and conduct regular security audits.
19 Data Retention Period
We retain your information for as long as your account is active and for the period required afterwards to meet legal obligations. KYC-related information is generally kept for a defined period even after account closure.
20 Data Breach Response
If a security breach occurs, we will promptly notify you and take immediate remedial action. Our incident response team is on standby at all times and resolves any issue with the highest priority.
Your Rights
Under l575's Privacy Policy, you enjoy the following rights over your personal information. Contact our support team to exercise these rights.
Right of Access: You may request a copy of the personal information we hold about you at any time. We are committed to responding to this request within 30 business days.
Right to Rectification: If there is any inaccuracy or incompleteness in your information, you may request a correction. We will make the correction within a reasonable time.
Right to Erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted. During this time we will only store the information, not process it.
Right to Data Portability: You have the right to receive the information you have provided in a structured, machine-readable format that can be transferred to another service.
Right to Object: You may object to the processing of your information — in particular for marketing purposes. After receiving this objection, we will stop using your information for that purpose.
Exercise Your Rights
Contact us for any request related to your privacy.
Protection of Minors
21 Age Limit and Verification
l575 strictly operates for users aged 21 and above only. Age is verified at the time of registration, and in cases of doubt, identity documents are requested through the KYC verification process. We do not knowingly collect any information from minors.
22 Deletion of Minors' Information
If we become aware that information from a minor has been collected, we will immediately close that account and delete the related information after the minimum period permitted by legal obligations. If you have any information about such a case, please notify our support immediately.
Policy Changes and Updates
23 Process for Policy Changes
l575 reserves the right to update this Privacy Policy as needed. For any significant change, we will notify you by email or through a platform notification. The date of each update will be noted at the top of the page.
24 Ongoing Review
You are advised to review this Privacy Policy regularly. Continued use of the platform after a revised policy is published will be considered as your consent to the new policy.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our privacy team is ready to help with all your inquiries.